ssl-contact
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Embedding the contact form

Your contact form consists of two lines of HTML code. You paste them at the place where the form should appear. The guides show how that works in your system.

These are the two lines you paste
<div id="sslcontactholder" style="clear:both;"></div>
<script charset="utf-8" async
  src="https://extern.ssl-contact.de/ujs/YOUR-CODE/sslcontactscript.js">
</script>

You receive the code with your personal form code after creating and confirming the form, on the page and by email.

Guides by system

Your system is not listed? The contact form runs wherever you can insert your own HTML code with a script line. Look for an element called “HTML”, “Code” or “Embed” in your system.

How to see that it works

  1. Open the published page, not the preview in the editor. Some systems only run custom code on the published page.
  2. The contact form appears with your fields and colours. If the place stays empty, the system has changed or filtered the code: check whether both lines arrived completely.
  3. Send a test enquiry. It comes from noreply@ssl-contact.de. Check your spam folder as well and add the address to your safe senders.

Which address the enquiries come from

All enquiries from your contact form come from noreply@ssl-contact.de. Add this address to the safe senders in your mailbox so that no enquiry ends up in the spam folder. If your visitor has entered an email address, it is included in the message, and in the ad-free version you reply with one click.

Text module for your privacy policy

You are responsible for the details visitors enter in your contact form. We transmit them on your behalf. Your visitors should learn from your privacy policy what happens to their details. The following text describes what happens technically. Adapt it to your website.

Contact form
For enquiries we use a contact form of ssl-contact.de. The provider is G.I.G OOD, Maragidik-Straße Nr. 19, 8000 Burgas, Bulgaria. It acts on our behalf (processing under Art. 28 GDPR). When you open this page, your browser loads the form from a server of the provider in Germany. In doing so your IP address is transmitted and stored in the log files of the server for no more than 14 days. No cookies are set. When you send the form, your details are transmitted to this server encrypted and forwarded to us from there by email. The provider does not store the content of your enquiry. We use your details to handle your enquiry. The legal basis is Art. 6(1)(b) GDPR if your enquiry aims at a contract, otherwise our legitimate interest in answering enquiries (Art. 6(1)(f) GDPR). We delete your enquiry as soon as it has been dealt with and no statutory retention obligations apply.

Addition for the free form: An advertisement is displayed above the form and in the message after sending. Text and image come from the server of the provider. The advertising partner only learns of your visit when you click the advertisement.

The text module is a drafting aid and not legal advice. Please clarify with your data protection officer or your lawyer whether it fits your website and what else your privacy policy must contain. The basis for the processing on your behalf is set out in § 8 of our terms of use.

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