ssl-contact.de: Our terms of use

As of: 09.10.2026

Provider and scope

ssl-contact.de is provided by G.I.G OOD, Maragidik Street No. 19, 8000 Burgas, Bulgaria (hereinafter “GIG”). Contact: info@ssl-contact.de.

These terms of use apply to everyone who creates a contact form on ssl-contact.de and embeds it on their website (hereinafter “user”).

§ 1 Services

(1) GIG provides a contact form that the user configures on ssl-contact.de and places on their own website with an embed code. GIG transmits messages sent by visitors through the form in encrypted form and forwards them by e-mail to the address stored by the user.
(2) Use is free of charge. The free form shows advertising (§ 3). For a one-time payment the user receives the ad-free version (§ 4).
(3) The note “powered by ssl-contact.de” is part of every form, including the ad-free version.
(4) GIG continues to develop the service and may adapt the appearance and functions of the form as long as the embedding on the user’s website keeps working.
(5) Help with installing the form on the user’s website is not part of the free service.

§ 2 Creating, changing and deleting

(1) By creating a form the user agrees to these terms of use. The form becomes active once the user has opened the link in the confirmation e-mail. The user then receives the embed code and the form ID.
(2) The form ID is the key to the form. It can be used to request deletion and changes. Both are carried out only after confirmation via a link that GIG sends to the stored e-mail address. The user keeps the form ID confidential.
(3) The user can adjust the settings and the recipient address of an ad-free form via “Change form”. A free form cannot be changed afterwards; the user can create a new one instead.
(4) The user can delete their form at any time. It will then no longer work on their website.

§ 3 Advertising in the free form

(1) The free form shows a text advertisement marked as “Advertisement” above the form and, after a message has been sent, an advertisement with text and image in the success message.
(2) GIG selects the advertising partners and may change them at any time. The user can neither demand nor exclude particular advertising partners and receives no remuneration.
(3) The e-mails with which GIG forwards visitors’ messages to the user contain no advertising.

§ 4 Ad-free version, price and payment

(1) The ad-free version removes both advertisements permanently and includes the additional functions described on ssl-contact.de. These currently are: replying to the visitor directly from the e-mail, the domain of the website in the subject line, and changing the form afterwards.
(2) The price shown to the user on the payment page before the purchase applies. It may depend on when the form was created. The price is a one-time amount per form; there are no recurring costs. VAT depends on the user’s country and is shown before the purchase.
(3) The contract for the ad-free version is concluded when the user selects “Buy now” on the payment page and completes the payment with the payment service provider Stripe. GIG activates the ad-free version immediately once the payment has been received and sends the invoice as a PDF by e-mail.
(4) “Permanently” means: for as long as GIG operates the service and the form exists. The ad-free version applies to the purchased form and cannot be transferred to another one. If the user deletes an ad-free form, the purchase price is not refunded.

§ 5 Right of withdrawal for consumers

(1) Consumers have the statutory right of withdrawal when purchasing the ad-free version; the information below explains it. A consumer is any natural person who concludes the purchase for purposes that are predominantly outside their trade, business or profession.
(2) GIG activates the ad-free version immediately once the payment has been received. For this purpose the user, before the purchase, expressly requests immediate activation on the payment page and confirms that they lose their right of withdrawal upon activation. The purchase is not possible without this declaration. GIG confirms the declaration in the e-mail containing the invoice.
(3) The right of withdrawal expires upon activation. The purchase price is not refunded thereafter.

Information on the right of withdrawal

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.
To exercise your right of withdrawal, you must inform us (G.I.G OOD, Maragidik Street No. 19, 8000 Burgas, Bulgaria, e-mail: info@ssl-contact.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Expiry of the right of withdrawal
The right of withdrawal expires as soon as we have activated the ad-free version, if before the purchase you expressly requested that we begin before the end of the withdrawal period and confirmed that you lose your right of withdrawal as a result.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)
To G.I.G OOD, Maragidik Street No. 19, 8000 Burgas, Bulgaria, e-mail: info@ssl-contact.de:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: ad-free version of the contact form with the form ID …
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.

§ 6 Obligations of the user

(1) A form may only be used on the website whose domain was stated when it was created. For every further domain the user creates a separate form.
(2) The user does not modify the embed code and does not pass the embed code or the form ID on to third parties.
(3) The form must not be used on websites with unlawful, racist, violence-glorifying or pornographic content, and must not be used to send unsolicited messages to third parties.
(4) As recipient address the user only states an e-mail address of their own or one they are entitled to use.
(5) GIG may block or delete forms that violate these terms or are misused, and may limit the number of forms and messages to protect the service. If the user is responsible for the violation, a purchase price paid is not refunded.

§ 7 E-mails from GIG

(1) The user receives from GIG the e-mails that are necessary to operate their form: confirmation and embed code, links for changing, deleting and paying, invoices, and notices concerning their form, for example about changes to the service, changes to these terms or the expiry of a price period.
(2) These e-mails are not a newsletter. They are part of the service and cannot be unsubscribed from as long as the form exists. They end when the user deletes their form.
(3) The user ensures that the stored e-mail address remains reachable.

§ 8 Data protection and processing on behalf

(1) For the data that visitors enter into the form on the user’s website, the user is the controller within the meaning of the General Data Protection Regulation (GDPR). The user informs their visitors about the use of the form in their own privacy policy.
(2) GIG processes this data exclusively on behalf of and on the instructions of the user (Art. 28 GDPR). The subject matter is the transmission of the form entries by e-mail to the user’s recipient address, for the duration of the use of the form. The data subjects are the visitors of the user’s website. The data processed is the information requested by the form as configured by the user, for example name, e-mail address, telephone number and message. The user’s instruction consists in the configuration of the form.
(3) GIG does not store the content of the messages. It is processed only for as long as sending the e-mail technically requires. For each form GIG counts views and messages sent, with date and domain of the website, without information about the visitors.
(4) GIG commits the persons involved in the processing to confidentiality and takes appropriate technical and organisational measures, in particular encrypted transmission. GIG assists the user with requests from data subjects and with the user’s obligations under Art. 32 to 36 GDPR, notifies the user of personal data breaches concerning this data without undue delay and, on request, provides the information the user needs to demonstrate compliance with Art. 28 GDPR.
(5) The user agrees that GIG uses IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany, as a further processor for hosting and sending e-mails. GIG announces a planned change by e-mail. The user can object by deleting their form.
(6) How GIG processes the user’s own data is described in the privacy policy.

§ 9 Availability and liability

(1) GIG endeavours to operate the service without interruption but does not owe any particular availability. The user should state a further means of contact on their website.
(2) GIG is liable without limitation for intent and gross negligence, for injury to life, body or health, and where the law makes liability mandatory.
(3) If GIG, through slight negligence, breaches an obligation whose fulfilment is essential for the performance of the contract and on whose observance the user may regularly rely, liability is limited to the foreseeable damage typical for the contract. Otherwise liability for slight negligence is excluded.
(4) GIG is not responsible for the content of the messages that visitors send through the form, nor for the websites of the users and of the advertising partners.

§ 10 Discontinuation of the service, changes to these terms

(1) GIG operates the service on a permanent basis; discontinuation is not intended. Should GIG nevertheless discontinue the service, GIG will announce this by e-mail in advance. In that case the purchase price of the ad-free version is not refunded.
(2) GIG may change these terms if the service or the legal situation changes, and will announce the change by e-mail at least four weeks before it takes effect. The user can object by deleting their form. If the user continues to use the form after the change takes effect, the changed terms apply. GIG will point this out in the notice.
(3) GIG may transfer the service to another operator and will inform the user of this by e-mail.

§ 11 Final provisions

(1) The law of the Republic of Bulgaria applies, excluding the UN Convention on Contracts for the International Sale of Goods. Consumers retain the protection of the mandatory provisions of the state in which they have their habitual residence.
(2) If the user is a business, the place of jurisdiction is Burgas, Bulgaria.
(3) GIG does not take part in dispute resolution proceedings before a consumer arbitration board.
(4) If a provision is invalid, the remaining provisions remain valid.
(5) The German version of these terms is authoritative. This English version is a translation.